As the new academic year is well underway, we thought it would be a good time to remind you of the various ways that you can find help and support for using Jisc MediaHub.
There is a support section within the service, with PDF guides, a guided tour and a set of Frequently Asked Questions (FAQs).
Jisc MediaHub also has a YouTube channel with some short videos on using the service. We have just published a new video, Explore Jisc MediaHub, with some examples of the Explore pages available in the service – have a look:
Watch on YouTube: http://bit.ly/1xlwzZg
We run short webinars to introduce users to the service.
The next introductory webinar is on Wednesday 11 February 2015 – click here for more details and registration.
A recent webinar is available to view – watch on YouTube: http://bit.ly/1qzUWxl
Help us improve our support
We’re trying to improve the support that we offer you. New help pages are in development, along with some more short videos.
It would be great to hear from you if you have any other ideas on support that would be useful. More videos, webinars, guides or anything else you can think of – just let us know and we’ll endeavour to provide it!
You can email us your suggestions at firstname.lastname@example.org, or leave a comment below.